Safety and limits

Please read this — it matters.

If you need help right now

If you or someone else is in immediate danger, call the emergency number 112.

  • Tele-MANAS (mental health support, free, 24/7): 14416 or 1-800-891-4416
  • Women Helpline (violence or abuse, 24/7): 181

Outside India, please contact your local emergency number or a local crisis or domestic-abuse service.

When talking together isn’t right

If you feel afraid of your partner, or are being controlled, threatened or hurt, talking it through together isn’t the right tool. Please reach out to a specialist service.

What your guide does

It gives you each time to speak, helps you say back what you heard, and helps you agree on one small step to try.

What it isn’t

  • It isn’t a licensed therapist, and doesn’t diagnose or treat anything.
  • It can’t respond to emergencies.
  • It doesn’t take sides, and only knows what you each tell it.
  • It can occasionally mistake who’s speaking — you can always correct it.

Privacy at a glance

Sessions together
Shared — you both see the summary
Private sessions
Only the person who had it
Transcripts
Not saved unless you turn it on
Audio
Never stored
Voice profiles
Encrypted, used only to tell you apart